Describe the challenge
What is happening today, and what would you like to change? Give one or two concrete examples.
Example: “Our website makes it hard for customers to find the information they need.”
03 / GETTING STARTED
A clearer brief.
A better beginning.
You do not need a technical specification to start a conversation. A short explanation of your goal, your current situation, and your priorities is enough.
Define the outcome
Describe what success would look like for your business and the people using the technology.
Think about a clearer customer experience, less manual work, or an easier daily task.
Outline the scope
List the essentials, useful extras, and anything the project needs to work with.
Include existing tools, available content, decision makers, and any important constraints.
Share your priorities
Mention your preferred timing and any budget expectations so the first conversation has useful context.
Confirm scope, availability, timing, and any commercial terms directly before committing to work.
YOUR FIRST MESSAGE
Keep it simple.
Make it useful.
A concise email is a good place to start. Include the details you know; open questions are welcome.
START AN EMAILProject inquiry checklist
- Your name and company
- The problem or idea you want to discuss
- Your desired result
- Existing website, tools, or systems
- Preferred timeline and budget context
- The best way to reach you
Please do not include passwords, access keys, or sensitive customer data in your first message.